Tasks Page (New Work Request)
Displays items after they have been retrieved from an external work management system or manually added to the work request by a user.
| Setting | Description |
|---|---|
| Task | The tasks associated with this work request. Tasks are established during configuration, usually to support an external work management system. The Task value normally consists of an abbreviation and a brief descriptor. A work request can have multiple tasks. |
| Status | A value indicating the priority or current state of the required action. Status values are configured to match values used by a work management system or to support other business practices (e.g., C = Complete, N = Not Required, R = Required). |
| Remark | A text string that makes up the remark. A remark can be added only if the task has been configured to accommodate remarks. |
| Add | Opens the Add/Change Task dialog so a user can add a new task to the work request. A task, once added, cannot be deleted. |
| Modify | Opens the Add/Change Task dialog so a user can make changes to an existing task. This button appears dimmed if no task is selected. Only the Status value and the text of the remark can be modified. |
| OK | Closes the dialog and saves the information. |
| Cancel | Closes the dialog without saving the information. |
| More | Opens a custom dialog for specifying custom attribute values. This button appears dimmed if no custom work request attributes have been configured. |
| Help | Opens the Help topic for this dialog. |